Privacy Policy

Electrical Solutions Pro Sdn Bhd

This Privacy Policy sets out how Electrical Solutions Pro Sdn Bhd collects, uses, processes, discloses and protects personal data obtained through our website and related online services Website.

We are committed to ensuring that personal data is processed in accordance with the Personal Data Protection Act 2010 of Malaysia and applicable regulatory requirements. Appropriate administrative, technical and organisational safeguards are implemented to protect personal data against unauthorised access, disclosure, alteration or misuse.

By accessing our website, engaging our services or submitting personal data through our online platforms, you acknowledge that you have read and understood this Privacy Policy.

Scope of Privacy Policy

This Privacy Policy applies to the following:

https://www.electricalsolutionspro.com
Any related websites, landing pages, or online platforms operated by Electrical Solutions Pro Sdn Bhd
External data subjects who interact with us online and are not employees or contractors of Electrical Solutions Pro Sdn Bhd

This Privacy Policy applies only to personal data collected through online interactions and does not apply to offline data collection unless explicitly stated.

Personal Data We Collect

Electrical Solutions Pro Sdn Bhd adopts a data minimisation approach in the collection and processing of personal data.

We do not collect, process, or store personally identifiable information (PII) from users of our website or services. The only personal data collected is an email address, provided voluntarily by individuals who choose to subscribe to our newsletters or marketing communications.

Subscribers may opt out and unsubscribe at any time using the unsubscribe link provided

Email addresses are used solely for the following purpose:

Distributing company updates, newsletters and marketing communications.

We do not collect or store any other categories of personal data including:

Names
Identification details
Telephone numbers
Physical or mailing addresses
Banking or payment information
Personal identification numbers
Employment information, financial information or sensitive personal data

All personal data is processed in accordance with the Personal Data Protection Act 2010 of Malaysia and is not disclosed to third parties except where required by law.

How We Use Personal Data

When you subscribe to our newsletter, we collect your email address for the following purposes:

Company updates and service announcements
Marketing communications relating to our services
Email addresses are collected based on your consent and are used solely for the purposes stated in this section.

Legal Basis for Processing Personal Data

We process personal data on the following legal bases:

Your consent when you voluntarily provide your email address
Legitimate business interests limited to communicating information relating to our services
You may withdraw your consent at any time by contacting us or by using the unsubscribe option provided in our communications.

Disclosure of Personal Data

We do not sell, rent or trade personal data.

As the only personal data collected is a voluntarily provided email address, any disclosure of personal data, where required, shall be limited strictly to such email address and only in the following circumstances.

To appointed third party email service providers solely for the purpose of newsletter distribution
Where required by applicable law, regulation or legal process

All third-party service providers are contractually required to process personal data in accordance with our instructions and the Personal Data Protection Act 2010 of Malaysia.

Cross Border Transfer of Personal Data

Personal data may be processed or stored on servers located outside Malaysia where data protection laws may differ from those in Malaysia.

By providing your email address and subscribing to our communications, you consent to the transfer of personal data outside Malaysia. We take reasonable steps to ensure appropriate safeguards are implemented to protect personal data in accordance with applicable data protection laws.

Retention and Disposal of Personal Data

Personal data is retained only for as long as necessary to fulfil the purpose for which it was collected or until you withdraw consent or request deletion.

Personal data submitted through contact forms, email correspondence or messaging platforms including WhatsApp will be retained only for the duration necessary to complete the requested services or enquiries.

When personal data is no longer required, it will be securely deleted or irreversibly anonymised unless retention is required under applicable laws or regulatory requirements.

Your Rights Under the Personal Data Protection Act 2010

Subject to the PDPA, you have the right to:

Request access to your personal data held by us
Request correction of personal data that is inaccurate, incomplete, misleading, or not up to date
Withdraw your consent to the processing of your personal data by providing written notice to us
Opt out of the processing of your personal data for direct marketing purposes at any time, including by using the unsubscribe link provided in our communications or by contacting us directly.

Requests to exercise these rights may be submitted in writing to privacy@electricalsolutionspro.com

Contact Information

For privacy-related enquiries or requests, Kindly contact us:
Company: Electrical Solutions Pro
Email: privacy@electricalsolutionspro.com